22. Fax Server Configuration

Discussion in 'Documentation' started by Katerina, Jan 26, 2017.

  1. katerinaK

    3CX Support

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  2. BartLanz

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    I'm trying to set this up, When I go to the FXS/DECT config section, I am a shade lost. I don't see where I can set people who receive faxes by email?
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
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    If you want to send fax to email please note that you can do so through the inbound rules of the DID you want to receive fax from.
    Just set as destination for calls during office hours / outside office hours as Send FAX to:
    The Fax will be sent to the email set under the extension you choose
     
  4. BartLanz

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    I have done that, The system never picks up the call.
     
  5. YiannisH_3CX

    YiannisH_3CX Support Team
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    The call never arrives or the call is not answered by the PBX? Are you using a supported provider? Does your provider use T38?
     
  6. BartLanz

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    The call is not answered. A bit of searching does show that the provider does not support T.38