30 Seconds delay to connect between Phone to PSTN

Discussion in '3CX Phone System - General' started by chandulinga, Sep 10, 2010.

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  1. chandulinga

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    Hi

    When I call any number It will take 30 seconds to connect the destination number.
    I tried dialing the # after the number but it still takes 30 seconds to connect the number.

    I am using Grandstream phones with Linksys SPA 3102

    Any help will be appreciated
    Here is the log-
    19:39:07.934 Currently active calls - 1: [117]
    19:38:56.280 [CM503007]: Call(117): Device joined: sip:10006@10.1.11.105:5062
    19:38:56.280 [CM503007]: Call(117): Device joined: sip:789@10.1.11.100:5060;transport=udp;user=phone
    19:38:56.265 [CM505002]: Gateway:[3149899002] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-3.3.6(GW)] PBX contact: [sip:10006@10.1.11.102:5060]
    19:38:56.265 [CM503002]: Call(117): Alerting sip:10006@10.1.11.105:5062
    19:38:56.140 [CM503025]: Call(117): Calling PSTNline:13136731406@(Ln.10006@3149899002)@[Dev:sip:10006@10.1.11.105:5062]
    19:38:56.140 [CM503003]: Call(117): Call to sip:13136731406@10.1.11.106:5062 has failed; Cause: 408 Request Timeout; internal
    19:38:37.748 Currently active calls - 1: [117]
    19:38:24.035 [CM503025]: Call(117): Calling PSTNline:13136731406@(Ln.10007@3149899008)@[Dev:sip:10007@10.1.11.106:5061]
    19:38:23.988 [CM503004]: Call(117): Route 3: PSTNline:13136731406@(Ln.10005@3149899000)@[Dev:sip:10005@10.1.11.104:5062]
    19:38:23.988 [CM503004]: Call(117): Route 2: PSTNline:13136731406@(Ln.10006@3149899002)@[Dev:sip:10006@10.1.11.105:5062]
    19:38:23.988 [CM503004]: Call(117): Route 1: PSTNline:13136731406@(Ln.10007@3149899008)@[Dev:sip:10007@10.1.11.106:5061]
    19:38:23.988 [CM503010]: Making route(s) to <sip:13136731406@10.1.11.102:5060;user=phone>
    19:38:23.973 [CM505001]: Ext.789: Device info: Device Identified: [Man: Grandstream;Mod: GXP Series;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.2.2.26] PBX contact: [sip:789@10.1.11.102:5060]
    19:38:23.973 [CM503001]: Call(117): Incoming call from Ext.789 to <sip:13136731406@10.1.11.102:5060;user=phone>
     
  2. leejor

    leejor Well-Known Member

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    How many 3102's are you using?
    You have 3 routes defined, on 3 different IP's, are you using 3 SPA3102's? One is set for post 5061, that port number might be incorrect.

    A call attempt is failing on the first route, timeout, it then moves on to call out on the second route. That is what is taking up the time.
     
  3. chandulinga

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    Yes you are correct , I'm having 3 SPA sets connected to 3 lines with 3 IP's.
    I'll change the port number and test it again.

    Thanks
    Chandra
     
  4. leejor

    leejor Well-Known Member

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    The port number on the FXO portion of the 3102 sometimes gets put in incorrectly, at one end or the other. The 3102 default is port 5060 on the FXS and 5061 on the FXO, but ,3CX wants to use (the default is) 5062 for the FXO. You just have to make sure that the port numbers match up in the trunk datafill and the device.
     
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