37 Second Time limit for Call Groups

Discussion in '3CX Phone System - General' started by mandev, Oct 24, 2008.

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  1. mandev

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    Has anybody else noticed that V6's have a 37 second limit for the MOH music when a call is answered by the DR and transfered to a call group with "ring all" defined?

    This means you must hand the call back to the DR every 37 seconds or it will time out with a "beep beep beep".

    It also means you cannot do any usefull advertsing with a MOH file in that time as the file starts again after every iteration.

    Anybody else notice this rather show stopping limitation?

    les
     
  2. SY

    SY Well-Known Member
    3CX Support

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    Please specify the call scenario and equipment which is in use.

    Thanks
    P.S. http://www.3cx.com/forums/forum-rules---read-to-get-answers-93.html#p264
     
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