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3cx 11 - simultaneous ring

Discussion in '3CX Phone System - General' started by XwareInnovations, Aug 5, 2013.

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  1. XwareInnovations

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    im using 3cx 11 - and cannot get the simultaneous ring to mobile to work..

    if I set the call to forward to mobile after x seconds it does call my mobile just fine.. however nothing I do seems to get them to ring at the same time..


    and this is a 2nd part of the question but using this method once I get it working is it possible to ring my mobile from the queue?

    I CAN make multiple calls from my pbx

    it DOES call my mobile after NO answer Forward.
     
  2. leejor

    leejor Well-Known Member

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    It may depend on the type of trunk that you are using to send the call to the mobile.

    If you are using a PSTN gateway, then the call is usually considered answered ,by 3CX, as soon as the call is sent to the gateway. If you use VoIP, or ISDN, then there may be other factors involved, however they are capable of providing answer supervision.
     
  3. XwareInnovations

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    I am using a sip trunk that supports 3 simultaneous calls.

    when I call my extension it rings to all my phones EXCEPT for my mobile

    it windows to the mobile once the no answer period has passed then it rings to the mobile just fine.

    it just refuses to ring to my mobile at the same time
     
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