Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

3CX 15.5 outgoing call problem with Beronet

Discussion in '3CX Phone System - General' started by PaulusAgung, Feb 16, 2018.

Tags:
Thread Status:
Not open for further replies.
  1. PaulusAgung

    Joined:
    Feb 16, 2018
    Messages:
    3
    Likes Received:
    1
    Hi,

    I'm newbie with 3CX and Beronet.
    I'm trying 3CX 15.5 free version. I use Beronet BF64004E1box as media gateway to connect to E1.
    The problem now is when I try outgoing call to number starting with 0 eg. 081234567 the call is failed. But when I try outgoing call to number not starting with 0 eg 29271222 the call success.
    Dialplan debug in Beronet says "Unallocated number". I notice "0" is missing in the dad.
    ---------------------------------
    CDR,18,SIP:172.30.152.20,ISDN:1:1,"29270111" <sip:10001@172.30.152.20>,"" <sip:08119693111@172.22.22.47>,10001,08119693111,18/02/17-01:22:38,18/02/17-01:22:38,-,-,ISDN,EVENT_DISCONNECT:1,-,-
    S Unallocated number|REQUEST: from="29270111" 10001@172.30.152.20, to= "" 08119693111@172.22.22.47
    I DISCONNECT|INDICATION: port=1, channel=1, dad=8119693111, oad=, cause=1 (Unallocated number)
    I SETUP|REQUEST: port=1, channel=1, dad=8119693111, oad=
    D INCOMING: FROM_ID=a:3CX, TO_ID=g:ISDN-Extern-Li0, src:10001 dest:08119693111 -- OUTGOING new_src:10001 new_dest:08119693111
    S INVITE|INDICATION: from="29270111" 10001@172.30.152.20, to=08119693111@172.22.22.47
    --------------------------------------
    Please help me to solve this problem.
    Here is Beronet dialplan. Untitled.png
     
  2. manfer

    Joined:
    Oct 19, 2017
    Messages:
    76
    Likes Received:
    9
    I bet on ISDN-Extern-Li0 configuration you have oad (Caller ID) configured as new_source_auto. Edit and set oad (Caller ID) with value new_source and set Country Code, City Code are Local are code with null value on same ISDN-Extern-Li0 configuration. Then try again.
     
  3. PaulusAgung

    Joined:
    Feb 16, 2018
    Messages:
    3
    Likes Received:
    1
    Hi Manfer,

    You were almost right.
    The problem is not oad, but dad.
    I found after change dad (Callee ID) in ISDN-Extern-Li0 from new_destination_auto to new_destination then I can call number starting with 0.
    Thanks!!
     
    manfer likes this.
Thread Status:
Not open for further replies.