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3CX 15 cannot login to management console

Discussion in '3CX Phone System - General' started by rjames@sigels.com, Jul 17, 2017.

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  1. rjames@sigels.com

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    I am running 3CX V15 on a Windows 2012 R2 Server.

    when I last logged into the console about 2 weeks ago it worked fine. Now when I try to login the login page just keeps refreshing and will not let me login.

    I have tried multiple web browsers and PCs. Tried the full domain name and IP address.

    I have not been able to find any useful log information on the system as to pinpoint this problem.

    I would try a uninstall/ reinstall but I do not have a recent enough backup to get all the voicemails etc and I can't create one because that has to be done through the management console.

    Anyone have any suggestions on how to fix this or create a backup so I can do a re-install?
     
  2. GiannosC_3CX

    GiannosC_3CX Guest

    hello rjames,

    Is remote or local installation? Did you try from different Public IP address?
     
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