3cx 7 + patton 4554

Discussion in '3CX Phone System - General' started by radix, Jan 14, 2009.

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  1. radix

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    Hello,

    I have an Patton 4554 R5.2 and an 3cx 7.0.4744.
    I have an voip (sipgate) configured and working good.

    Now I try to add the 4554 (R5.x) to the pstn and during the wizard at the "Create ports" step I get an exception and can't go further.
    The Exception says:

    An exception occured CreateLines Error: External Line.

    The values are the default one( see pictures). The sipgate virtual extension is 10000. The internal extensions are 2 digit.

    [​IMG]

    Anyone have an ideea what this could be?

    Thanks
     
  2. nb

    nb Support Team
    Staff Member 3CX Support

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    Hi we will check this out. Can you send me a backup of your system (without prompts or recordings to keep it as small and compact as possible) so I can have a look at it?

    Send it directly to nb@3cx.com
    thanks
     
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