Solved 3CX account lost

Discussion in 'iOS' started by spring, Dec 6, 2016.

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  1. spring

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    Any one get same as me that often lost 3CX account and need to send welcome mail again?
    3CX client for 3CXPhoneSystem 14/15 verson 15.1.1.22
    iPhone ios 9.0.2.
    Please help
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Please check how much space is available on your iPhone - it seems that if there's less than 1GB, iOS (since 9.x) cleans app's user data (where the profiles are stored).
    We fixed this issue in the latest 3CX client 15.2.2, but it requires minimum iOS 10.x.
     
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  3. spring

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    Ok Vali, thanks you for your information
     
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