3CX and MP408 - No incoming calls

Discussion in '3CX Phone System - General' started by msola, Jul 10, 2008.

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  1. msola

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    Hi
    I get the lines in my MP408 registered, and I can make outbound calls, but I cant receive calls.
    I get the following error:

    12:31:33.731 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: INVITE 915153393@192.168.0.230:5060 tid=-ae5-2a8e92-2a6329e3 cseq=INVITE contact=913835100@192.168.0.224:5060 / 2 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings

    12:31:33.715 evt::CheckAuth::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:915153393@192.168.0.230:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.0.224:5060;branch=z9hG4bK-ae5-2a8e92-2a6329e3
    Max-Forwards: 70
    Contact: [sip:913835100@192.168.0.224:5060]
    To: [sip:915153393@192.168.0.230:5060]
    From: [sip:913835100@192.168.0.224];tag=139f6f0-0-13c4-ae4-e2f9094-ae4
    Call-ID: 13aca88-0-13c4-ae4-7a3a630-ae4@192.168.0.224
    CSeq: 2 INVITE
    Min-SE: 90
    Proxy-Authorization: Digest username="10000",realm="3CXPhoneSystem",nonce="12860159493:13a03c7aeb3da980a03a1c7dbe98be0c",uri="sip:915153393@192.168.0.230:5060",response="14aec81d711bcafa51b00a30cce8c3b7",algorithm=MD5
    Supported: replaces, timer, 100rel
    User-Agent: Audiocodes-Sip-Gateway-MP-408/SIP 2.2.8.13777
    Content-Length: 0


    12:31:33.715 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE 915153393@192.168.0.230:5060 tid=-ae5-2a8e92-2a6329e3 cseq=INVITE contact=913835100@192.168.0.224:5060 / 2 from(wire)

    Some ideas about to solve the problem? Im using version 6.0.664.0 of 3CX
    Regards
    Marcelo
     
  2. Anonymous

    Anonymous Guest

    Have you checked the authentication settings of the gateway, and that they match the 3CX ones?
     
  3. msola

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    My problem is that I cant found the authentication for 2 lines in the MP408. I only see one
    and should it work for outgoing anyway?
    MS
     
  4. Nebula

    Nebula New Member

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    What version of 3CX are you using?

    The reason for asking being that I had a similar problem with authentication from a Patton gateway after I upgraded to v6.0.664. I know the passwords etc were good. I did not spend a lot of time looking at the problem because I was concentrating on a fax issue. I rolled back to 6.0.612 with no other changes and it was authenticating OK again.

    Keith is keen to know if this reproduceable and only in .664.
     
  5. msola

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    Its a clean install, not an uppgrade...
     
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