Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

3cx and MS CRM

Discussion in '3CX Phone System - General' started by jamesdawson, Sep 21, 2016.

Thread Status:
Not open for further replies.
  1. jamesdawson

    Jan 30, 2014
    Likes Received:
    Hi Guys, we're currently on v14. We're going to start using MS CRM online soon. Does v14 have CRM integration or is that only part of v15?

    Can MS CRM be used as the company phone book? at the moment we have a scheduled job written using the 3cx API that deletes all the contact from the company phone book and then reimports them all.

    Ideally I would like the company phone book, and then the soft phone client for windows to use the MS CRM contacts. Is this possible using the integration, or will I need to manually get the data from MS CRM and process it via the API?


Thread Status:
Not open for further replies.