3CX and SIP trunk on Broadsoft platform, SIP 404 error

Discussion in '3CX Phone System - General' started by engelsman, Aug 19, 2011.

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  1. engelsman

    Jan 5, 2009
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    I try to setup a VOIP trunk with 3CX to a Broadsoft platform. I got the following data from my VOIP provider:

    - Group Domain
    - User ID (Line ID)
    - Authentication ID
    - Authentication Password
    - Proxy server I.P. address.

    I use a general VOIP provider and enter the following Data:

    - SIP server hostname or I.P. = <Group Domain>
    - SIP server port 5060
    - Outbound hostname or I.P. = <Proxy server I.P. address>
    - Outbound proxy port = 5060
    - External number = <User ID (Line ID)>
    - Authentication ID= <Authentication ID>
    - Authentication Password = <Authentication Password>

    This does not work, I get a SIP 404 error (Not found)

    I tried to use the trunk with a X-Lite softphone and entered the following data:

    User Details:
    - User ID = <User ID (Line ID)>
    - Domain = <Group Domain>
    - Password = <Authentication Password>
    - Authorization name = <Authentication ID>

    Domain Proxy:
    - Register with domain an receive calls, enabled
    - Send outbound via Proxy, Address: <Proxy server I.P. address>.

    With this setup I get the VOIP account for the Trunk succesfully registred.

    Why is this not working with 3CX Generic VOIP Provider?
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