Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

3CX and SIP trunk on Broadsoft platform, SIP 404 error

Discussion in '3CX Phone System - General' started by engelsman, Aug 19, 2011.

Thread Status:
Not open for further replies.
  1. engelsman

    Jan 5, 2009
    Likes Received:
    I try to setup a VOIP trunk with 3CX to a Broadsoft platform. I got the following data from my VOIP provider:

    - Group Domain
    - User ID (Line ID)
    - Authentication ID
    - Authentication Password
    - Proxy server I.P. address.

    I use a general VOIP provider and enter the following Data:

    - SIP server hostname or I.P. = <Group Domain>
    - SIP server port 5060
    - Outbound hostname or I.P. = <Proxy server I.P. address>
    - Outbound proxy port = 5060
    - External number = <User ID (Line ID)>
    - Authentication ID= <Authentication ID>
    - Authentication Password = <Authentication Password>

    This does not work, I get a SIP 404 error (Not found)

    I tried to use the trunk with a X-Lite softphone and entered the following data:

    User Details:
    - User ID = <User ID (Line ID)>
    - Domain = <Group Domain>
    - Password = <Authentication Password>
    - Authorization name = <Authentication ID>

    Domain Proxy:
    - Register with domain an receive calls, enabled
    - Send outbound via Proxy, Address: <Proxy server I.P. address>.

    With this setup I get the VOIP account for the Trunk succesfully registred.

    Why is this not working with 3CX Generic VOIP Provider?
Thread Status:
Not open for further replies.