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3CX and Voipbuster

Discussion in '3CX Phone System - General' started by Federation(NL), Sep 25, 2008.

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  1. Federation(NL)

    Sep 25, 2008
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    I am new to this forum and i have a question
    I have tried to find the answer on the forum, but i couldnt find it.

    Here is my problem.

    I have a voipbuster account and want to use it as an outbound route.
    I have inputted all the data and when i try to make a call nothing happens.
    Here is te log file

    17:06:13.765 ExtnCfg::updateContact [CM504002]: Ext.102: a contact is unregistered. Contact(s): []
    17:05:59.750 MediaServerReporting::RTPReceiver [MS105000] C:26.1: No RTP packets were received:remoteAddr=,extAddr=,localAddr=
    17:05:59.703 Call::Terminate [CM503008]: Call(26): Call is terminated
    17:05:59.703 MediaServerReporting::RTPReceiver [MS105000] C:26.2: No RTP packets were received:remoteAddr=,extAddr=,localAddr=
    17:05:59.687 Call::RouteFailed [CM503015]: Call(26): Attempt to reach [sip:0621688316@] failed. Reason: Temporarily Unavailable
    17:05:59.687 CallLeg::eek:nFailure [CM503003]: Call(26): Call to sip:003121688316@sip.voipbuster.com:5060 has failed; Cause: 480 Temporarily not available; from IP:
    17:05:59.515 Line::printEndpointInfo [CM505003]: Provider:[voipbuster] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:]
    17:05:59.515 CallCtrl::eek:nAnsweredCall [CM503002]: Call(26): Alerting sip:Federation(NL)@sip.voipbuster.com:5060
    17:05:58.671 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(26): Calling: VoIPline:003121688316@(Ln.10000@voipbuster)@[Dev:sip:XXXXX@sip.voipbuster.com:5060]
    17:05:58.171 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:0621688316@]
    17:05:58.171 Extension::printEndpointInfo [CM505001]: Ext.102: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX VoIP Client;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Phone 6.0.727.0] Transport: [sip:]
    17:05:58.125 CallCtrl::eek:nIncomingCall [CM503001]: Call(26): Incoming call from Ext.102 to [sip:0621688316@]

    I have no idea what is going wrong
    if somebody can help me please do.

    Yourse sincerely

  2. yaca

    Oct 9, 2008
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    Did you manage to resolve this problem? I have the issue with my VoIP provider.

  3. simones181170

    Dec 4, 2007
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    wich port are open on your router?

    can u post 3cx settings?
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