Don_Zalmrol
Customer
- Joined
- Apr 25, 2012
- Messages
- 49
- Reaction score
- 0
Hi all,
I've recently purchased an old Watchguard X550E from eBay (in mint condition). Everything is set up and the firmware has been updated to the latest for this series (V11.3.8) I've followed the guide located on the 3CX FAQ and widened the RTP scope for my provider WeePee (BE).
http://www.3cx.com/blog/voip-howto/watchguard-xtm-firewall/
But now for some reason I only have one way audio...
Outgoing is working, the caller can hear us. But not the otherway around.
SO it seems that the incoming rule is not complete or rejecting certain ports...
RTP is not working.
Could somebody help me please?
Thank you in advance!
LOG FILE (excerpt, test from my mobile):
---------------------------------------------------------------------------------
I've recently purchased an old Watchguard X550E from eBay (in mint condition). Everything is set up and the firmware has been updated to the latest for this series (V11.3.8) I've followed the guide located on the 3CX FAQ and widened the RTP scope for my provider WeePee (BE).
http://www.3cx.com/blog/voip-howto/watchguard-xtm-firewall/
But now for some reason I only have one way audio...
Outgoing is working, the caller can hear us. But not the otherway around.
SO it seems that the incoming rule is not complete or rejecting certain ports...
RTP is not working.
Could somebody help me please?
Thank you in advance!
LOG FILE (excerpt, test from my mobile):
---------------------------------------------------------------------------------
Code:
16-jun-2015 18:50:11.159 [MS105000] C:47.1: No RTP packets were received:remoteAddr=X.X.X.X:25544,extAddr=0.0.0.0:0,localAddr=X.X.X.X:9120
16-jun-2015 18:50:10.225 Leg L:47.2[VMail] is terminated: Cause: BYE from PBX
16-jun-2015 18:50:10.225 [CM503008]: Call(C:47): Call is terminated
16-jun-2015 18:50:10.222 Leg L:47.1[Line:XXXXX<<047321XXXX] is terminated: Cause: BYE from X.X.X.X:5060
16-jun-2015 18:49:56.179 Currently active calls - 1: [47]
16-jun-2015 18:49:54.581 [CM503007]: Call(C:47): VMail:XXXhas joined, contact <sip:[email protected]:40600>
16-jun-2015 18:49:54.580 [CM503007]: Call(C:47): Line:XXXXX<<047321XXXX has joined, contact <sip:[email protected]:5060>
16-jun-2015 18:49:54.578 L:47.2[VMail] has joined to L:47.1[Line:XXXXXX<<047321XXXX]
16-jun-2015 18:49:54.428 [CM503025]: Call(C:47): Calling T:VMail:XXX@[Dev:sip:[email protected]:40600;rinstance=cc4b583f0d1848c7] for L:47.1[Line:XXXXX<<047321XXXX ]
16-jun-2015 18:49:54.380 [CM503027]: Call(C:47): From: Line:XXXXX<<0473210087 ("Zaak In:LAURENS GSM" <sip:047321XXXX @X.X.X.X:5060>) to T:VMail:XXX@[Dev:sip:[email protected]:40600;rinstance=cc4b583f0d1848c7]
16-jun-2015 18:49:54.380 [CM503004]: Call(C:47): Route 1: from L:47.1[Line:XXXXX<<047321XXXX ] to T:VMail:XXX@[Dev:sip:[email protected]:40600;rinstance=cc4b583f0d1848c7]
16-jun-2015 18:49:54.380 [CM505003]: Provider:[WeePee] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [weepee] PBX contact: [sip:[email protected]:5060]
16-jun-2015 18:49:54.380 [CM503001]: Call(C:47): Incoming call from Line:10000<<047321XXXX to <sip:[email protected]:5060>
16-jun-2015 18:49:54.379 Line limit check: Current # of calls for line Lc:10000(@WeePee[<sip:[email protected]:5060>]) is 1; limit is 8
16-jun-2015 18:49:54.376 [CM503012]: Inbound out-of-office hours rule (Zaak In) for XXXXX forwards to VM:XXX