3CX as IVR

Discussion in '3CX Phone System - General' started by alto, Jul 14, 2010.

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  1. alto

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    Sorry if it was answer before, the search didn't helped me her.
    Is it possible t use the 3CX as IVR? if yes, how?
     
  2. leejor

    leejor Well-Known Member

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    It does have an IVR feature (the digital receptionist) available to direct callers to certain extensions or ring groups (departments). The "how" would all depend on exactly what you were trying to achieve.
     
  3. mhanson

    mhanson New Member

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    You can do anything you want with 3CX!!!! :mrgreen:

    Seriously though, you can do this. You can have 3CX terminate your inbound calls as an IVR and divert calls through to different sources. How you would do this will depend on what your exact application is. If explain what you want to do, maybe we can provide a more insightful response,
     
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