3CX Assistant Crash - reproducable

Discussion in '3CX Phone System - General' started by Bry, Jan 24, 2010.

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  1. Bry


    Jan 22, 2010
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    Just thought I'd report this, in case the dev team are interested in picking this one up.

    On a Windows XP system, running as a user without admin rights, click 'Help > About' and the software throws an exception. Details below:

    System.UnauthorizedAccessException: Access to the path 'C:\Documents and Settings\All Users\Application Data\3cx assistant\bin\instPackage.bin' is denied.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
       at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
       at System.IO.File.Open(String path, FileMode mode)
       at tcx.assistant.client.AboutBoxForm..ctor()
       at tcx.assistant.client.MainForm.m_mnuItemAbout_Click(Object sender, EventArgs e)
       at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
       at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
       at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
       at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
       at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
       at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
       at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
       at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
       at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
       at System.Windows.Forms.Control.WndProc(Message& m)
       at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
       at System.Windows.Forms.ToolStrip.WndProc(Message& m)
       at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
       at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    The file detailed in the exception report does exist, but the logged on user only has read/read+execute access to the file.
  2. StaffKB

    Jan 5, 2010
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    What version of Assistant are you running?

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