Hello, I am having an issue with the 3CX assistant not connecting when my pc is connected through the polycom IP560 phones we have. If I connect the pc directly to the wall, there is no problem, but as soon as I connect through the phone, the assistant will not connect, and eventually time out. I have checked the credentials in the settings, I do not have a firewall turned on, I have double checked the IP of the server, and I have uninstalled/reinstalled 3 times. Has anyone had the same issue!? At the bottom of the 3CX assistant, I get an error "error while connecting to server" Any ideas? thanks in advance.