Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

3CX Assistant shows "Not registered"

Discussion in '3CX Phone System - General' started by Raf Wenger, Apr 8, 2010.

Thread Status:
Not open for further replies.
  1. Raf Wenger

    Joined:
    Apr 5, 2010
    Messages:
    23
    Likes Received:
    0
    I am currently trialling 3CX for my business. So far I love it.
    I managed to test all the functionalities that were important to us.

    I have an issue with the 3CX Assistant though.
    Even though the 3CX softphone is registered (can make and receive calls), the title bar of the assistant always shows:

    <username> - Not registered - 3CX Assistant - Free Version
    Then active calls, extensions, queues and call history show "not available in the FREE edition".

    How can I fully test the 3CX Assistant?

    Thanks!
     
  2. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

    Joined:
    Nov 19, 2008
    Messages:
    1,557
    Likes Received:
    118
    Go here and register with correct credentials / E-Mail and you will receive a 2 License NFR Key.

    The Assistant provides NO functionality at all in it's Free Version.
    You would have to Register the PBX with the 2 License Test Key and try again.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Raf Wenger

    Joined:
    Apr 5, 2010
    Messages:
    23
    Likes Received:
    0
    Thanks Leonidas!

    I could not find any link in your post, would you please kindly post the link again?
    Thanks for your quick reply.
     
  4. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

    Joined:
    Nov 19, 2008
    Messages:
    1,557
    Likes Received:
    118
    Sorry i must of forgotten to paste it.

    http://www.3cx.com/phone-system/download-phone-system.html
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.