In the v8 3CX Assistant someone would call in and you will see the external call and the extension of the IVR that call is in. We updated the system to v9 and now it’s no longer showing the external calls that are in a IVR. When someone calls in we see the external call listed as calling. Then when the IVR picks up, the external call is then no longer listed till it gets to a queue, ring group or user. Is this a setting we can change to show external calls that are in IVR’s or is this just a change in the system? The receptionists’ really like to be able to see the calls that are still in the IVR’s so they know what to expect.