I have been trying to get the automatic back-up to work on version 11 and have now sorted it...with help. I am running this on Windows 7 Pro (64-bit). > Use the following to create a batch file: @echo off echo Running Configuration Backup... "C:\Program Files\3CX PhoneSystem\Bin\3CXBackup.exe" hidden backup "(Specify the path here that you want to save to)\config_backup.zip" /exit echo Running Data Backup... "C:\Program Files\3CX PhoneSystem\Bin\3CXBackup.exe" hidden backup "(Specify the path here that you want to save to)\full_backup.zip" /callrecordings /voicemails /voiceprompts /callhist /exit > Save that file to the C:\ drive > Give administrator rights to the 3CX Backup and Restore Utility > Open Windows Task Scheduler > Create a new file by right clicking on the Task Scheduler Library and name it 3CX > Create a new task in here and use the batch file that you saved to the C:\ drive. > Set the task to run as often or as little as required. This will now create a full backup (VM ect..) and a config backup which is your base config. Hope this helps as I had to spend a bit of time on it getting it right.