3cx Bridge not working

Discussion in '3CX Phone System - General' started by teejay1719, May 14, 2014.

Thread Status:
Not open for further replies.
  1. teejay1719

    Joined:
    Apr 3, 2014
    Messages:
    10
    Likes Received:
    0
    Hey guys, i have setup 2 PBX systems that connect to two seperate routers, the routers have a virtual HSRP address of 10.10.10.5 and the Systems have the local IP of 10.10.10.5, however the softphones that i have seem unable to register to the address. Im using the HSRP address as i need it to switch to the second PBX incase the link goes down. Do you know any reason as to why this wouldnt register?
    Everything Pings everything so its not a conncetion issue? Could 3CX have some sort of firewall or rules in place to not accept the HSRP virtual address shared by the routers?
     

    Attached Files:

  2. roland_3CX

    roland_3CX New Member
    Staff Member 3CX Support

    Joined:
    Mar 28, 2014
    Messages:
    131
    Likes Received:
    7
    Hi teejay,

    How did you provision the phone? Is the option "Disallow use of extension outside LAN" enabled or disabled?
     
  3. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,842
    Likes Received:
    299
    Have you looked over the 3CX server logs to see if there is any sign of a registration attempt (and possible rejection)?
     
Thread Status:
Not open for further replies.