3CX Call Costs

Discussion in '3CX Phone System - General' started by spring, Jun 23, 2015.

Thread Status:
Not open for further replies.
  1. spring

    Joined:
    Nov 20, 2014
    Messages:
    53
    Likes Received:
    0
    Hi,
    How can i configure 3CX call cost by local, international, mobile...ect?

    Thanks for any advice.
     
  2. Saqqara

    Saqqara Well-Known Member

    Joined:
    Mar 12, 2014
    Messages:
    1,036
    Likes Received:
    153
    On version 12.5 you need to add the correct call charges

    Settings -> Advanced -> Billing Information
     
  3. spring

    Joined:
    Nov 20, 2014
    Messages:
    53
    Likes Received:
    0
    Hi Saqqara,

    Yes i am using version 12.5. For billing information i can see only for oversea call so how can i set for my local, mobile cost?

    Regards,
    Spring
     
  4. Saqqara

    Saqqara Well-Known Member

    Joined:
    Mar 12, 2014
    Messages:
    1,036
    Likes Received:
    153
    You need to enter the required info, for example

    Country Name - UK (MBL)
    Prefix - 07
    Rate - 4.5

    Country Name - UK (Freephone)
    Prefix - 0800
    Rate - 0.0

    Country Code - UK Local (01252)
    Prefix - 01252
    Rate - 0.5

    Country Code - UK Local (01276)
    Prefix - 01276
    Rate 0.5

    Country Code - UK (01)
    Prefix - 01
    Rate 0.5

    And so on until you have the correct info entered
     
  5. xeg12

    Joined:
    Sep 12, 2011
    Messages:
    7
    Likes Received:
    0
    So how do I set up different costs per line (I have SIP and std PSTN) and also for cheap out of hours calls?
     
Thread Status:
Not open for further replies.