3CX Call Recordins Location

Discussion in '3CX Phone System - General' started by lukasz_press, Aug 31, 2015.

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  1. lukasz_press

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    Hello, I have a question about call recording location. I want to recordings of each month were placed into a separate folder becouse it's easier for me to devide them and storage on dvd's later. For example: in august I set recording path to: Z:\8 and now in september I want to set location to Z:\9 but there is a problem when I want to PLAY records form Call Statistics Report. I can play only records form actualy set folder Z:\9, records saved in Z:\8 won't play. Can anybody tell me how I can solve this ?
     
  2. bardissi

    bardissi Member

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    Write windows scripts based on the file create date.
     
  3. 12494

    12494 Member

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    Command FORFILES can be useful in your date oriented script.

    Allen
     
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  4. garyjduk

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    The software doesn't work trying to play recordings from other stored locations other than the recordings path specified from within the software. I've been through this with 3CX Support and it's something of a limitation within the database or something. It's a proper PITA as one of my clients needs to keep 7 years worth of recordings, so this means that 7 year worth of recordings need to be stored in the same location> :evil:
    As mentioned here in a previous post by me:-

    http://www.3cx.com/forums/web-reports-error-40729.html

    I was waiting on the new V14 to see if it's been rectified or not?? My issue was using the Abyss webserver, I haven't tested it to see if MS IIS produces the same error.

    Let me know if you get it solved..
     
  5. 12494

    12494 Member

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    Here's a 3rd party tool for working with Call Recordings, if that helps either of you guys.

    Allen

    http://voiptoys.com/3cx-recording-manager-by-voiptoys
     
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  6. lukasz_press

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    Thanks for help as bardissi suggested I wrote a script that work fine for me. When I want to devide recordings by months and burn them on dvd i use .bat file that looks like:
    Code:
    robocopy X:\ C:\JULY /MOVE /S /MINAGE:20150801 /XD "$RECYCLE.BIN" /XD "System Volume Information"
    where: X:\ is drive where I stores 3cx records, C:\JULY, destination folder for recordings form month July. MINAGE set date you want to move records older than..
    Maybe it will help somebody.
     
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