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3CX Call Reporter v6

Discussion in '3CX Phone System - General' started by matan, Jan 25, 2010.

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  1. matan

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    Hi everyone,
    could someone help me about a strange value which I've in my 3CX Call Reporter version 6. This is a screenshot of the report:

    [​IMG]

    It's impossible that I have talked for a long time!!
    Where is the error?? How can I fix it?

    Any help is appreciated.
    Regards.

    EDIT: Moved by Vali_3CX to General forum section
     
  2. matan

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    Any idea about??
     
  3. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    Hi,

    The V6 Call reporter is not supported. Version 6 is at it's End of Life period and we do not provide any updates for it anymore.

    The current supported version is version 8.
     
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  4. matan

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    Hi Leonidas,
    I think this is a pure-commercial answer :lol:

    My customer has the licensed version the phonesystem version 6 and the 3CX Call Reporter has never worked fine!
    So, what I've to answer to it?? I don't think, objectively, that someone must upgrade the PhoneSystem version (the upgrade it's not free I suppose...) only because is no longer supported and the software doesn't work...

    many doubts about it....don't you agree?

    Regards
     
  5. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    Version 6 is way too old.

    Even i would agree that a version that old would have a lot of trouble working.
    But since Version 6-7-8 we have given the Reporter a lot of focus, and fixed all known bugs.

    Right now in Version 8 i can tell you for sure 99.9% that the Reporter works fine.


    I'm not telling you to go and buy the new Version 8 PBX Phonesystem, i'm just letting you know that it has improved since that 2 years old version you are using.

    You can always download the Version 8 Free Version, register with a Valid E-Mail, and receive a 2 Simultaneous Call License to test the system and see for yourself that it works if that is what you are doubting.
     
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