Woodster
Forum User
- Joined
- Jun 29, 2018
- Messages
- 18
- Reaction score
- 6
Hi all,
We have a problem at the moment with 3CX canceling incoming calls. What's strange is it will only cancel with some mobile numbers...
The setup goes as follows:
DDI > Ring group with 10 second Hunt of 2 extensions.
If I call the number on my personal SIM I move to the second extension in the hunt correctly, if I call on my works SIM, I hear a voice say 'canceled' after 10 seconds. I can change the hunt to 20 seconds and it will then cancel after 20 seconds.
Below is the call log of what happens, it goes to 'All Contacts'?
Any help to fix this is greatly appreciated.
We have a problem at the moment with 3CX canceling incoming calls. What's strange is it will only cancel with some mobile numbers...
The setup goes as follows:
DDI > Ring group with 10 second Hunt of 2 extensions.
If I call the number on my personal SIM I move to the second extension in the hunt correctly, if I call on my works SIM, I hear a voice say 'canceled' after 10 seconds. I can change the hunt to 20 seconds and it will then cancel after 20 seconds.
Below is the call log of what happens, it goes to 'All Contacts'?
Any help to fix this is greatly appreciated.