3CX - Can't update, dns fail

Discussion in '3CX Phone System - General' started by Fred Garcia, Nov 27, 2017.

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  1. Fred Garcia

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    Hello,

    I have a strange problem. My Debian can access to internet, I can update with apt-get update, The nslookup work (the ping is forbiden).

    But, When a update is available on the 3CX, It's not work. I have this message "Unable to contact the 3CX update server. Please check your internet connection and try again".

    I Can affirm my 3CX can access to Internet, or else all my users will knock ot my door ! My calls works perfectly (in and out.)

    Regards,
     
  2. sip.bg

    sip.bg Active Member

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    Try setting 8.8.8.8 as DNS for your server, should work with 3CX.
     
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  3. Fred Garcia

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    I have tried it, but no success.
    I check the sources list. I think It's ok. I restarted the Nginx server. Same issue...
     
  4. jimbo59

    jimbo59 Member

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    Did you restart networking or the server after you put in 8.8.8.8 for nameserver?
    nginx has nothing to do with the 3CX update server.
     
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  5. Fred Garcia

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    Yes, I did it.
    I restarted all services.

    So, With my responsable, we changed the interfaces files for fail over, restarted the services and It's work now. It's very strange...
    I modified the apt sources files in /etc/apt/sources.list, because the files was empty.

    It's a mistery...
     
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