3CX Client getting updated automatically

Discussion in '3CX Phone System - General' started by techdummy, Apr 4, 2018.

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  1. techdummy

    techdummy New Member

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    Hi,

    We are using 3CX 15.5 SP2 in our organization.
    The SP4 update was showing in the update tab of Management console, but I ignored it along with the update for 3cx Client.
    I haven't updated the system as of yet but today when we started up the 3cx client it is asking for update.
    It says "An update for 3cx client is available for download from your 3cx phone system".
    I haven't provided the permission for update in the 3CX server and yet there are a few clients that have been updated to the latest one(15.5.10244.4), and this isnt the first time this has happened.
    I had posted in the forum before, informing that the same happened with the previous update (v 15.5.8801.3) but the 3cx team informed they werent able to replicate the issue.
    This is becoming quite a pain!

    Anyone else facing the same issue?
    Can someone from 3CX check this?
     
  2. vizualpro

    vizualpro New Member

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    Same thing here. I've been deliberately putting off updating the server and clients until the flood of user issues I read here has calmed down. All of a sudden the client update is gone from the update page and users are being prompted to install it.
     
  3. techdummy

    techdummy New Member

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    Exactly!
    The same thing happened when the last update was rolled out.
    I thought it might have been a mistake from my end or my line manager or with some testing that I did, so I was careful this time and made sure nobody has accessed the server to download the updates.
    And still, all the users are being prompted to update the Client.
    What is the point of having an option to chose whether to download the update or not, when the updates are being downloaded automatically?
    Can someone from 3CX kindly check this?
     
  4. techdummy

    techdummy New Member

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    I can see that there is another update for 3cx client.
    I'm hoping that the 3CX server doesn't push this update to all clients without my permission.
     
  5. vizualpro

    vizualpro New Member

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    When I left the office on Friday there was a Windows client update, this morning it's gone and users are being prompted to update. Nobody other than myself has access to approve updates. Oddly it's only the client update that continues to get auto approved, the other updates are still pending.
     
  6. jimbo59

    jimbo59 Member

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    What issues? I see SP4 as the best update so far.
     
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  7. techdummy

    techdummy New Member

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    The latest client update has also been downloaded without my permission.
    Yesterday, all the users were getting prompted to update.
    @vizualpro It is the same here too. Only the Client update gets approved automatically, all the other updates are pending.
     
  8. 3CXDude

    3CXDude New Member

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    Same here !!!
     
  9. techdummy

    techdummy New Member

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