• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

3cx client no caller ID ??

Status
Not open for further replies.

lotsu99

Joined
Jan 1, 2008
Messages
27
Reaction score
0
The 3cx client only displays the extension number , or, if there is an
external inbound call it only reports the phone number.
I tried using x-lite instead and it displays the correct caller id .
Im using the latest version of the client.

The detail information below:
3cx server ==> V7.4249
3cx client ==> V7.0.4184.

The caller ID is working well in x-lite .
 
The caller ID is displayed correctly in the phone, as long as the call is from an external entity and caller ID is correctly configured. If you have a support package please open a support ticket since this can be made to work.
 
Status
Not open for further replies.
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.