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3cx client problems

Discussion in 'iOS' started by equintana, Feb 18, 2017.

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  1. equintana

    Joined:
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    Hi,

    I´m using 3cx iOS and Mac client outside from headquarters.

    Ports 5060 5061 5090 etc are open used this guide https://www.3cx.com/blog/docs/ports-used/, but I still can ´t connect using the software client.

    What is wrong?

    Regards
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    Joined:
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    Hello @equintana

    Please make sure that you have tunnel enabled for your extensions that use port 5090. Also make sure you pass the firewall checker to eliminate any firewall issues.
    Also note that you will need port 5001 for presence.
     
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