Solved 3cx config file

Discussion in 'Android' started by craigreilly, Jan 23, 2017.

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  1. craigreilly

    craigreilly Well-Known Member

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    New to v15 and user can not get 3cx to be the handler for the 3cx config file. Saves the file to downloads. Goes to download folder. Tap to open and it doesn't know how to open it.

    EDIT: Opening from FILE MANAGER instead worked just fine.
     
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    #1 craigreilly, Jan 23, 2017
    Last edited: Jan 23, 2017
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    This is an issue we see with some android phones. While some associate the files automatically and open them with the 3CX client others do not and you need to use a file explorer.
    Sometimes re-installing the application works with the association
     
  3. finetech

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    I tried to open from Total Commander and it works!
     
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