- Joined
- Mar 14, 2017
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- 111
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Hi There,
I've received a request from a client to move to 3cx, they are quite a big client, we are talking about 400 extensions, 30 on call enter, so I would need a Pro license. ( Not sure ho many simultaneous calls )
They ask if 3cx can perform "smart IVR" with the Dynamics CRM, meaning they would like clients to call, input their ID number, etc to check on the status of their process/purchase, etc...
Would this be possible ?if so could you please point me in the right direction ?
Thank you.
AH
I've received a request from a client to move to 3cx, they are quite a big client, we are talking about 400 extensions, 30 on call enter, so I would need a Pro license. ( Not sure ho many simultaneous calls )
They ask if 3cx can perform "smart IVR" with the Dynamics CRM, meaning they would like clients to call, input their ID number, etc to check on the status of their process/purchase, etc...
Would this be possible ?if so could you please point me in the right direction ?
Thank you.
AH