A couple issues I have found 3CX v12RC1, Outlook 2010 x86, Windows 7 x64 SP1: - I have the CTI working and it pops up the outlook contact record. I have it set to close after 10 seconds but find the records don't close automatically. - Hot key for dialing doesn't remember the setting after exiting 3cxphone. I have it set to F11 but find if I close 3cxphone I have to go back in and configure it. The configuration shows it is set to F11 but I have to press the check mark again to make it work. - Having to press CTRL-C and then the hot key isn't nearly as good as the previous method of highlighting and pressing the hot key in the 3CX MyPhone. Also in 3CX Myphone it would strip any non-numeric characters. This one brings them in. If they could make it work like 3CX Myphone that would likely be preferred by most. - When 3CXPhone is in "presence information" mode and you press the hot key to dial a number it will remove the menu from the bottom and you have to exit 3cxphone and restart to bring it back (and then re-configure it because of above issue). It doesn't let you dial the number it gets stuck. It should behave like the CTI mode does and switch to keypad mode. - When a number is brought into 3CXphone using the hot key and you don't want to dial it you have to click on it with the mouse and delete it, or scroll to the right and then press the X at the bottom right of 3CXphone. The Cancel button doesn't seem turned on yet. On Myphone I believe you could just press ESC. If you can't bring back ESC at least move the cursor to the right of the input field so that the X button at the bottom right of 3CXphone works properly. - I don't see the option where in CTI mode to get it to use the Yealink feature so that calls are made directly on the phone and not through the makecall feature. Am I missing something or is that just not implemented yet? All above in consideration I do find that I like the appearance and most of the performance of the new 3CXPhone over Myphone and find that they did a great job.