3cx disconnectafter one second

Discussion in '3CX Phone System - General' started by slwpke, Oct 9, 2010.

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  1. slwpke

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    Hi,

    I installed 3cx free edition to test.

    Everything is working except dialing out through my pstn gateway. I will dial and the external phone will start to ring and then it disconnect after 1 second.

    Give me some pointers in what direction I must go to fix this.

    slwpke
     
  2. RichardCrabb1

    RichardCrabb1 New Member

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    Hi slwpke,
    I suggest you follow the following steps:-

    1. Use a gateway that is supported
    2. Follow 3cx configuration guides for your gateway. You will find it under the support section. Check that all your settings are correct, or maybe a better solution is to delete the configuration and start again.
    3. It should work now, but If there are still problems post the log to the forum.

    Kind regards
    Richard Crabb
     
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