Solved 3cx email stopped functioning

Discussion in '3CX Phone System - General' started by Greg Fox, Jun 6, 2017.

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  1. Greg Fox

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    Email was working fine, but has stopped functioning. Before, I would hit the "test" button under "Email Settings" and would receive a prompt back if failed or sent.

    It does nothing now. Any suggestions?

    Using the Elastix 5 with debian.

    Verified all services appear to be running. Is strange as was sending fine. It seems it doesn't even try to send now.
     
    #1 Greg Fox, Jun 6, 2017
    Last edited: Jun 6, 2017
  2. Greg Fox

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    Resolved. Issue was on my end with communication. 3CX (Elastix) doesn't report an error when it cannot ping the mail server. It just sits idle. Found by running a lookup directly through debian (was a routing issue)
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Glad the issue is resolved and thank you for sharing your solution
     
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