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3cx Error

Discussion in '3CX Phone System - General' started by peni, Feb 7, 2010.

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  1. peni

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    Hi Iam getting this error every time I try and change the ip address of my 3cx server



    "An exception occured ,Advanced option error: Configuration system failed to initialize."


    can anyone hepl me on this....????????/

    plis
     
  2. nb

    nb Support Team
    Staff Member 3CX Support

    Joined:
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    HI
    Is this error still occurring?

    Where are you trying to change this ip address? You cannot change the ip address of the 3CX Server from the 3CX Management console.

    The 3CX SIP SERVER gets the IP address based on the query it makes to the Windows network stack. What the stack gives, we take into account.

    If you want to change the ip address of the server, go to control panel and change the network ip addr to a static one and restart the machine.

    Upon reboot, 3CX will query again for network interfaces and based on what windows tells us, we will apply the new settings.
     
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