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3CX Fax Option

Discussion in '3CX Phone System - General' started by IKWeb, Feb 11, 2013.

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  1. IKWeb

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    Hello

    I notice 3CX has a fax option built in. I havent had much of a play with this but before i did wanted to know if there was a way that the system could dump an incoming fax to a network printer?

    Many Thanks
     
  2. lneblett

    lneblett Well-Known Member

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    NO, only to an email at the moment. You could go to the 3CX Facebook page and there is a feature request section.
     
  3. tsukraw

    tsukraw New Member

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    We use a program called "Automatic Email Manager" http://www.namtuk.com
    It uses pop3 and monitors a email account. It automatically prints any email that has a fax PDF attachment.
    Fairly inexpensive solutions for what you are looking for. We've used it for years works great!
    There is a trial you can download. PM me if you need help setting up
     
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  4. IKWeb

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    Hi both

    Thanks for the feedback, the fax to email sounds the best plan.

    Can you send faxes via the system, or would you need a propper fax machine to send faxes, or could you do it via your PC / Mac?
     
  5. lneblett

    lneblett Well-Known Member

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    3CX only supports receiving when used in conjunction with a provider and equipment that supports the t38 protocol. A small number of users have reported some success in getting outbound faxes to work, but these are seemingly the luckier ones. Do a forum & blog search and you can see the various issues and how some have worked through them. It is not a 3CX issue per se, as much as it is simply a technology issue that has to overcome a number of variables and obstacles. If you elect to try, do yourself a huge favor and stay with supported (recommended) devices and vendors (that support t38 and can fall back to g711).
     
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