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3CX for Windows auto answers all calls

Discussion in 'Windows' started by hamish.fenn, Apr 30, 2015.

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  1. hamish.fenn

    Jan 19, 2015
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    Hello All,
    I have a Yealink T26P running Firmware Version Hardware Version,
    in cti mode.
    I have noticed that if the 3cx for windows client is running, all calls are autoanswered.
    If i shut down the 3cx for windows client everything behaves as expected.
    I have searched through everything and there is no autoanswer set anywhere,
    I have tried different phones , same result,
    It was running ver 12 and i have just upgraded to 12.5, still same.
    Is there somewhere I can check why it auto answers?
    Any idea what might make it auto answer.
    It is consistent, with the 3cx for windows running it autoanswers the line.
  2. craigreilly

    craigreilly Well-Known Member

    Feb 1, 2012
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    There was mention of this issue on incoming calls after the first one - and this is a CTI Issue - not 3cx specifically.
    It sounds similar to this - except it is happening on the first call.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
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