- Joined
- Dec 21, 2012
- Messages
- 3
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So when I use ## to transfer a call, or use the transfer button to do the same thing, it hangs up on the customer, rather than transfering them to the correct person... We are using 3cx 7.7 and 9.
Any ideas? IF we use the transfer button, it will ask to input the extension, upon doing so, it says that there no open extension available, even when there are for sure.
Any ideas? IF we use the transfer button, it will ask to input the extension, upon doing so, it says that there no open extension available, even when there are for sure.