Outside office hours, all our calls go directly to Reception (ext. 200) voicemail. During a public holiday, I can configure a holiday message and send the calls to the Reception (ext. 200) voicemail after that, however the caller would then hear the regular outside office hour greeting. That's unacceptable, so instead I manually place Reception (ext. 200) in 'Out of Office 2' and set the holiday greeting for 'Out of Office 2' when the holiday starts, I just have to remember to change the status back to 'Available' at 8AM the next day. If there would be an option for the HOL IVR to play the holiday greeting and then transfer the call directly to Reception (ext. 200) voicemail without playing the regular voicemail greeting, that would be great. So unless there's another way of accomplishing this, this is basically a feature request to make the HOL IVR usable for our business, and probably other businesses as well.. Thanks!