3Cx Installation Trouble, Log Included

Discussion in '3CX Phone System - General' started by JClark28, Feb 25, 2008.

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  1. JClark28

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    Hello All,
    I am new to the world of Voip and am having some trouble with the installation of 3Cx. I started with an installation of Axon, and all worked well with the exception of audio not being heard from an inbound call. I finally came across 3Cx and believe I like its overall interface better, as well as it seems to fix the issues we had with the DTMF signals being received by through the pbx. With all that being said, I am still having some major problems. I don't know where my mistakes are but I will give as much information as possible.

    The 3cx phone system is running on a pc behind a linksys router. The router has all ports opened needed verified by the 3cx firewall checker. Although computers internet connection has a dynamic IP address, I am currently using the actual outside IP address while we wait for the service provider to provide us with a static. Everything internally appears to work right. But when I try to connect from outside the network with the 3cxVoip client, I start to have issues. If I disable the stun on the softphone, then I am able to see that the extension IS registered with the 3CX phone system. Even though it does say registered, I see no extensions list on the softphone, and no form of calling works. When I try to make a call, I get an error of "Invalid Extension". Also when I call the extension from with in the network I get a unreachable error. I am not sure what I am doing wrong, but would appreciate any advice. I will include the server log below. Let me know if there is anything esle I can provide to help you all find out the problem. Thanks alot in advance

    02:25:49.156 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.2.2:5100;user=phone
    02:25:48.328 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    02:22:46.953 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=649508 cseq=REGISTER contact=199@192.168.2.2:5071 / 17 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    02:22:46.703 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
    02:22:46.703 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=649508 cseq=REGISTER contact=199@192.168.2.2:5071 / 17 from(wire)
    02:15:48.781 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.2.2:5100;user=phone
    02:15:48.593 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    02:12:41.578 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=639508 cseq=REGISTER contact=199@192.168.2.2:5071 / 16 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    02:12:41.312 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
    02:12:41.312 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=639508 cseq=REGISTER contact=199@192.168.2.2:5071 / 16 from(wire)
    02:08:36.437 Call::Terminate [CM503008]: Call(36): Call is terminated
    02:08:36.437 Call::Terminate [CM503008]: Call(36): Call is terminated
    02:08:36.156 Call::Terminate [CM503008]: Call(37): Call is terminated
    02:08:36.140 Call::RouteFailed [CM503014]: Call(37): Attempt to reach [sip:108@76.252.36.155] failed. Reason: Not Found
    02:08:36.140 CallCtrl::eek:nSelectRouteReq [CM503013]: Call(37): No known route to target: [sip:108@76.252.36.155]
    02:08:36.125 CallCtrl::eek:nIncomingCall [CM503001]: Call(37): Incoming call from Ext.198 to [sip:108@76.252.36.155]
    02:08:35.484 Call::RouteFailed [CM503014]: Call(36): Attempt to reach [sip:108@76.252.36.155] failed. Reason: Not Found
    02:08:35.484 CallCtrl::eek:nSelectRouteReq [CM503013]: Call(36): No known route to target: [sip:108@76.252.36.155]
    02:08:31.750 CallCtrl::eek:nLegConnected [CM503007]: Call(36): Device joined: sip:198@192.168.2.2:5071
    02:08:31.718 CallCtrl::eek:nLegConnected [CM503007]: Call(36): Device joined: sip:108@127.0.0.1:5070;rinstance=6134ef4bfb48ff2c
    02:08:29.500 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(36): Calling: Ext:198@[Dev:sip:198@192.168.2.2:5071]
    02:08:29.437 CallCtrl::eek:nIncomingCall [CM503001]: Call(36): Incoming call from Ext.108 to [sip:198@192.168.2.2:5060]
    02:06:01.218 Call::Terminate [CM503008]: Call(35): Call is terminated
    02:06:01.218 Call::Terminate [CM503008]: Call(35): Call is terminated
    02:06:01.171 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
    02:05:56.281 CallCtrl::eek:nLegConnected [CM503007]: Call(35): Device joined: sip:198@192.168.2.2:5071
    02:05:56.281 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
    02:05:56.265 CallCtrl::eek:nLegConnected [CM503007]: Call(35): Device joined: sip:64938f304235404439835223f8bfe4d7@204.11.192.23:5060;transport=udp
    02:05:53.734 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(35): Calling: Ext:198@[Dev:sip:198@192.168.2.2:5071]
    02:05:53.734 Line::printEndpointInfo [CM505003]: Provider:[callcentric] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.2.2:5060]
    02:05:53.734 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
    02:05:53.718 CallCtrl::eek:nIncomingCall [CM503001]: Call(35): Incoming call from 15027490488@(Ln.10000@callcentric) to [sip:198@phonesystem.mydomain.com:5060]
    02:05:53.593 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
    02:05:48.640 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.2.2:5100;user=phone
    02:05:48.359 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    02:03:40.765 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
    02:03:40.765 Call::Terminate [CM503008]: Call(33): Call is terminated
    02:03:40.765 Call::Terminate [CM503008]: Call(33): Call is terminated
    02:03:40.750 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
    02:03:40.734 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
    02:03:40.546 Call::Terminate [CM503008]: Call(34): Call is terminated
    02:03:40.515 Call::RouteFailed [CM503014]: Call(34): Attempt to reach [sip:108@76.252.36.155] failed. Reason: Not Found
    02:03:40.515 CallCtrl::eek:nSelectRouteReq [CM503013]: Call(34): No known route to target: [sip:108@76.252.36.155]
    02:03:40.500 CallCtrl::eek:nIncomingCall [CM503001]: Call(34): Incoming call from Ext.198 to [sip:108@76.252.36.155]
    02:03:40.000 Call::RouteFailed [CM503014]: Call(33): Attempt to reach [sip:108@76.252.36.155] failed. Reason: Not Found
    02:03:40.000 CallCtrl::eek:nSelectRouteReq [CM503013]: Call(33): No known route to target: [sip:108@76.252.36.155]
    02:03:37.718 MediaServerReporting::DTMFhandler [MS211000] C:33.1: 204.11.192.23:50818 is delivering DTMF using RTP payload (RFC2833). In-Band DTMF tone detection is disabled for this call segment.
    02:03:30.390 CallCtrl::eek:nLegConnected [CM503007]: Call(33): Device joined: sip:198@192.168.2.2:5071
    02:03:30.390 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
    02:03:30.359 CallCtrl::eek:nLegConnected [CM503007]: Call(33): Device joined: sip:b67b0811137f55f87ea2621dbd017b6b@204.11.192.23:5060;transport=udp
    02:03:28.187 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(33): Calling: Ext:198@[Dev:sip:198@192.168.2.2:5071]
    02:03:28.187 Line::printEndpointInfo [CM505003]: Provider:[callcentric] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] Transport: [sip:192.168.2.2:5060]
    02:03:28.187 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
    02:03:28.171 CallCtrl::eek:nIncomingCall [CM503001]: Call(33): Incoming call from 15027490488@(Ln.10000@callcentric) to [sip:198@phonesystem.mydomain.com:5060]
    02:03:28.062 LineCfg::getInboundTarget [CM503011]: Inbound out-of-office hours' rule for LN:10000 forwards to DN:198
    02:02:41.125 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=519508 cseq=REGISTER contact=199@192.168.2.2:5071 / 15 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    02:02:41.078 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
    02:02:41.078 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=519508 cseq=REGISTER contact=199@192.168.2.2:5071 / 15 from(wire)
    01:52:40.890 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=499508 cseq=REGISTER contact=199@192.168.2.2:5071 / 14 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    01:52:40.859 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
    01:52:40.859 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=499508 cseq=REGISTER contact=199@192.168.2.2:5071 / 14 from(wire)
    01:48:24.375 ExtnCfg::updateContact [CM504002]: Ext.104: a contact is unregistered. Contact(s): []
    01:48:15.734 Call::Terminate [CM503008]: Call(32): Call is terminated
    01:48:15.718 Call::RouteFailed [CM503014]: Call(32): Attempt to reach [sip:104@192.168.2.2:5060] failed. Reason: No Answer
    01:48:00.953 Call::Terminate [CM503008]: Call(31): Call is terminated
    01:48:00.921 Call::RouteFailed [CM503014]: Call(31): Attempt to reach [sip:104@192.168.2.2:5060] failed. Reason: No Answer
    01:48:00.281 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(32): Calling: Ext:104@[Dev:sip:104@192.168.1.102:5070;rinstance=77292971f3212954]
    01:48:00.265 CallCtrl::eek:nIncomingCall [CM503001]: Call(32): Incoming call from Ext.108 to [sip:104@192.168.2.2:5060]
    01:47:45.718 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(31): Calling: Ext:104@[Dev:sip:104@192.168.1.102:5070;rinstance=77292971f3212954]
    01:47:45.703 CallCtrl::eek:nIncomingCall [CM503001]: Call(31): Incoming call from Ext.108 to [sip:104@192.168.2.2:5060]
    01:47:37.859 Call::Terminate [CM503008]: Call(30): Call is terminated
    01:47:37.828 Call::RouteFailed [CM503014]: Call(30): Attempt to reach [sip:1104@192.168.2.2:5060] failed. Reason: Not Found
    01:47:37.828 CallCtrl::eek:nSelectRouteReq [CM503013]: Call(30): No known route to target: [sip:1104@192.168.2.2:5060]
    01:47:37.812 CallCtrl::eek:nIncomingCall [CM503001]: Call(30): Incoming call from Ext.108 to [sip:1104@192.168.2.2:5060]
    01:46:38.687 Call::Terminate [CM503008]: Call(29): Call is terminated
    01:46:38.687 CallCtrl::eek:nIncomingCall [CM502001]: Source info: From: 29; To: "3CXPhone"[sip:104@76.252.36.155:5060];tag=35431a60[sip:108@76.252.36.155:5060]
    01:46:38.687 CallCtrl::eek:nIncomingCall [CM503012]: Call(29): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 108@76.252.36.155:5060 tid=a937fa629c40d457 cseq=INVITE contact=104@192.168.1.102:5070 / 2 from(wire)
    01:46:38.375 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:108@76.252.36.155:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.102:5070;branch=z9hG4bK-d87543-9b23c04ce24fa63f-1--d87543-;rport=61951;received=74.130.52.134
    Max-Forwards: 70
    Contact: [sip:104@192.168.1.102:5070]
    To: [sip:108@76.252.36.155:5060]
    From: "3CXPhone"[sip:104@76.252.36.155:5060];tag=35431a60
    Call-ID: YjA4ODA5ZmMxNTEzNjI3NzMzOTY2NjBiMjc4MjJiMTU.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
    Supported: replaces
    User-Agent: 3CX Phone v0.1
    Content-Length: 0

    01:46:38.375 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 108@76.252.36.155:5060 tid=9b23c04ce24fa63f cseq=INVITE contact=104@192.168.1.102:5070 / 1 from(wire)
    01:46:24.500 ExtnCfg::updateContact [CM504001]: Ext.104: new contact is registered. Contact(s): [sip:104@192.168.1.102:5070;rinstance=77292971f3212954/104]
    01:45:48.125 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.2.2:5100;user=phone
    01:45:47.171 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    01:42:40.671 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=489508 cseq=REGISTER contact=199@192.168.2.2:5071 / 13 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    01:42:40.656 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
    01:42:40.656 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=489508 cseq=REGISTER contact=199@192.168.2.2:5071 / 13 from(wire)
    01:35:54.718 ExtnCfg::updateContact [CM504002]: Ext.104: a contact is unregistered. Contact(s): []
    01:35:47.859 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.2.2:5100;user=phone
    01:35:47.375 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    01:32:40.484 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=479508 cseq=REGISTER contact=199@192.168.2.2:5071 / 12 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    01:32:40.406 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
    01:32:40.406 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=479508 cseq=REGISTER contact=199@192.168.2.2:5071 / 12 from(wire)
    01:32:14.187 Call::Terminate [CM503008]: Call(28): Call is terminated
    01:32:14.156 Call::RouteFailed [CM503014]: Call(28): Attempt to reach [sip:104@192.168.2.2:5060] failed. Reason: No Answer
    01:31:58.875 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(28): Calling: Ext:104@[Dev:sip:104@192.168.1.102:5070;rinstance=68005936eb6a5522]
    01:31:58.859 CallCtrl::eek:nIncomingCall [CM503001]: Call(28): Incoming call from Ext.108 to [sip:104@192.168.2.2:5060]
    01:31:45.734 ExtnCfg::updateContact [CM504001]: Ext.104: new contact is registered. Contact(s): [sip:104@192.168.1.102:5070;rinstance=68005936eb6a5522/104]
    01:30:55.156 Call::Terminate [CM503008]: Call(27): Call is terminated
    01:30:55.046 Call::RouteFailed [CM503017]: Normal call termination. Reason: Away status is OFF
    01:30:55.015 CallCtrl::eek:nIncomingCall [CM503001]: Call(27): Incoming call from Ext.108 to [sip:*60@192.168.2.2:5060]
    01:29:55.093 Call::Terminate [CM503008]: Call(26): Call is terminated
    01:29:54.984 Call::RouteFailed [CM503017]: Normal call termination. Reason: Away status is ON
    01:29:54.890 CallCtrl::eek:nIncomingCall [CM503001]: Call(26): Incoming call from Ext.108 to [sip:*61@192.168.2.2:5060]
    01:25:47.531 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.2.2:5100;user=phone
    01:25:47.296 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    01:22:40.000 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=459508 cseq=REGISTER contact=199@192.168.2.2:5071 / 11 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    01:22:39.765 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
    01:22:39.765 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=459508 cseq=REGISTER contact=199@192.168.2.2:5071 / 11 from(wire)
    01:18:22.875 Call::Terminate [CM503008]: Call(25): Call is terminated
    01:18:22.859 Call::RouteFailed [CM503014]: Call(25): Attempt to reach [sip:100@192.168.2.2:5060] failed. Reason: No Answer
    01:18:22.843 CallLeg::eek:nFailure [CM503003]: Call(25): Call to sip:100@76.252.36.155:5060 has failed; Cause: 408 Request Timeout; internal
    01:17:50.562 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(25): Calling: Ext:100@[Dev:sip:100@192.168.1.101:5070;rinstance=fe267d45c0099e76]
    01:17:50.546 CallCtrl::eek:nIncomingCall [CM503001]: Call(25): Incoming call from Ext.108 to [sip:100@192.168.2.2:5060]
    01:17:44.984 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:100@192.168.1.101:5070;rinstance=fe267d45c0099e76/100]
    01:17:44.359 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
    01:17:38.687 Call::Terminate [CM503008]: Call(24): Call is terminated
    01:17:38.687 CallCtrl::eek:nIncomingCall [CM502001]: Source info: From: 24; To: "3CXPhone"[sip:100@76.252.36.155:5060];tag=f832915a[sip:108@76.252.36.155:5060]
    01:17:38.687 CallCtrl::eek:nIncomingCall [CM503012]: Call(24): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 108@76.252.36.155:5060 tid=536aea139c22d14c cseq=INVITE contact=100@192.168.1.101:5070 / 2 from(wire)
    01:17:38.218 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:108@76.252.36.155:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-1a646d49596e8636-1--d87543-;rport=61624;received=74.130.52.134
    Max-Forwards: 70
    Contact: [sip:100@192.168.1.101:5070]
    To: [sip:108@76.252.36.155:5060]
    From: "3CXPhone"[sip:100@76.252.36.155:5060];tag=f832915a
    Call-ID: OTU0ZmVmYzE0YTc5YTliYjExOWM5NjRkYTE4OGMwMmQ.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
    Supported: replaces
    User-Agent: 3CX Phone v0.1
    Content-Length: 0

    01:17:38.218 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 108@76.252.36.155:5060 tid=1a646d49596e8636 cseq=INVITE contact=100@192.168.1.101:5070 / 1 from(wire)
    01:17:03.453 Call::Terminate [CM503008]: Call(23): Call is terminated
    01:17:03.437 CallCtrl::eek:nIncomingCall [CM502001]: Source info: From: 23; To: "3CXPhone"[sip:100@76.252.36.155:5060];tag=637d687b[sip:100@76.252.36.155:5060]
    01:17:03.437 CallCtrl::eek:nIncomingCall [CM503012]: Call(23): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 100@76.252.36.155:5060 tid=d00a6d55b42d0742 cseq=INVITE contact=100@192.168.1.101:5070 / 2 from(wire)
    01:17:02.921 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:100@76.252.36.155:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-0a3142448f716b42-1--d87543-;rport=61624;received=74.130.52.134
    Max-Forwards: 70
    Contact: [sip:100@192.168.1.101:5070]
    To: [sip:100@76.252.36.155:5060]
    From: "3CXPhone"[sip:100@76.252.36.155:5060];tag=637d687b
    Call-ID: MTU5NzEzOWZhYzc2MDRiN2FkY2RhMDU4YTZjNTAwMGI.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
    Supported: replaces
    User-Agent: 3CX Phone v0.1
    Content-Length: 0

    01:17:02.921 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 100@76.252.36.155:5060 tid=0a3142448f716b42 cseq=INVITE contact=100@192.168.1.101:5070 / 1 from(wire)
    01:16:50.031 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:100@192.168.1.101:5070;rinstance=4f760b31380bbd7e/100]
    01:16:49.390 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
    01:15:47.343 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.2.2:5100;user=phone
    01:15:46.390 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    01:15:38.890 Call::Terminate [CM503008]: Call(22): Call is terminated
    01:15:38.890 CallCtrl::eek:nIncomingCall [CM502001]: Source info: From: 22; To: "3CXPhone"[sip:100@76.252.36.155:5060];tag=6855911c[sip:108@76.252.36.155:5060]
    01:15:38.890 CallCtrl::eek:nIncomingCall [CM503012]: Call(22): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 108@76.252.36.155:5060 tid=fa66b000262ee939 cseq=INVITE contact=100@192.168.1.101:5070 / 2 from(wire)
    01:15:38.656 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:108@76.252.36.155:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-f568731ac0422c56-1--d87543-;rport=61624;received=74.130.52.134
    Max-Forwards: 70
    Contact: [sip:100@192.168.1.101:5070]
    To: [sip:108@76.252.36.155:5060]
    From: "3CXPhone"[sip:100@76.252.36.155:5060];tag=6855911c
    Call-ID: NDY1ZTUyY2YxNmE1ODhjMDkxNDU1YmEyYjYzY2VhZmU.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
    Supported: replaces
    User-Agent: 3CX Phone v0.1
    Content-Length: 0

    01:15:38.656 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 108@76.252.36.155:5060 tid=f568731ac0422c56 cseq=INVITE contact=100@192.168.1.101:5070 / 1 from(wire)
    01:13:30.093 Call::Terminate [CM503008]: Call(21): Call is terminated
    01:13:30.078 CallCtrl::eek:nIncomingCall [CM502001]: Source info: From: 21; To: "3CXPhone"[sip:100@76.252.36.155:5060];tag=0429b812[sip:108@76.252.36.155:5060]
    01:13:30.078 CallCtrl::eek:nIncomingCall [CM503012]: Call(21): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 108@76.252.36.155:5060 tid=7d72eb13c80b651a cseq=INVITE contact=100@192.168.1.101:5070 / 2 from(wire)
    01:13:29.593 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:108@76.252.36.155:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-343be32afd63c47f-1--d87543-;rport=61624;received=74.130.52.134
    Max-Forwards: 70
    Contact: [sip:100@192.168.1.101:5070]
    To: [sip:108@76.252.36.155:5060]
    From: "3CXPhone"[sip:100@76.252.36.155:5060];tag=0429b812
    Call-ID: M2FkZjJjM2RhZTE5OGIzMzM5OWRkMTRjOGY4MmEwYjE.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
    Supported: replaces
    User-Agent: 3CX Phone v0.1
    Content-Length: 0

    01:13:29.593 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 108@76.252.36.155:5060 tid=343be32afd63c47f cseq=INVITE contact=100@192.168.1.101:5070 / 1 from(wire)
    01:13:08.812 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:100@192.168.1.101:5070;rinstance=31506103454a4c01/100]
    01:12:39.562 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=449508 cseq=REGISTER contact=199@192.168.2.2:5071 / 10 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    01:12:39.265 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
    01:12:39.265 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=449508 cseq=REGISTER contact=199@192.168.2.2:5071 / 10 from(wire)
    01:10:11.078 ExtnCfg::updateContact [CM504002]: Ext.101: a contact is unregistered. Contact(s): []
    01:05:55.000 ExtnCfg::updateContact [CM504001]: Ext.101: new contact is registered. Contact(s): [sip:101@192.168.1.101:5070;rinstance=be28af6def03fc5c/101]
    01:05:54.390 ExtnCfg::updateContact [CM504002]: Ext.101: a contact is unregistered. Contact(s): []
    01:05:47.968 ExtnCfg::updateContact [CM504001]: Ext.101: new contact is registered. Contact(s): [sip:101@192.168.1.101:5070;rinstance=5752d055a952b749/101]
    01:05:46.906 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.2.2:5100;user=phone
    01:05:46.578 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    01:04:19.125 ExtnCfg::updateContact [CM504002]: Ext.103: a contact is unregistered. Contact(s): []
    01:04:09.296 Call::Terminate [CM503008]: Call(20): Call is terminated
    01:04:09.281 CallCtrl::eek:nIncomingCall [CM502001]: Source info: From: 20; To: "3CXPhone"[sip:103@76.252.36.155:5060];tag=7a06764f[sip:108@76.252.36.155:5060]
    01:04:09.281 CallCtrl::eek:nIncomingCall [CM503012]: Call(20): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 108@76.252.36.155:5060 tid=875830724135c101 cseq=INVITE contact=103@192.168.1.101:5070 / 2 from(wire)
    01:04:08.796 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:108@76.252.36.155:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-1b3f1068837c0848-1--d87543-;rport=61624;received=74.130.52.134
    Max-Forwards: 70
    Contact: [sip:103@192.168.1.101:5070]
    To: [sip:108@76.252.36.155:5060]
    From: "3CXPhone"[sip:103@76.252.36.155:5060];tag=7a06764f
    Call-ID: ZjE2N2YyODhhOWY2NjQyNzQ2ZGVmMTc1ZGY0NTQ3NTY.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
    Supported: replaces
    User-Agent: 3CX Phone v0.1
    Content-Length: 0

    01:04:08.796 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 108@76.252.36.155:5060 tid=1b3f1068837c0848 cseq=INVITE contact=103@192.168.1.101:5070 / 1 from(wire)
    01:03:25.140 ExtnCfg::updateContact [CM504001]: Ext.103: new contact is registered. Contact(s): [sip:103@192.168.1.101:5070;rinstance=0e16f81453780a04/103]
    01:03:24.328 ExtnCfg::updateContact [CM504002]: Ext.103: a contact is unregistered. Contact(s): []
    01:02:39.062 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=439508 cseq=REGISTER contact=199@192.168.2.2:5071 / 9 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    01:02:38.765 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
    01:02:38.765 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=439508 cseq=REGISTER contact=199@192.168.2.2:5071 / 9 from(wire)
    00:59:45.062 ExtnCfg::updateContact [CM504002]: Ext.103: a contact is unregistered. Contact(s): []
    00:58:01.171 Call::Terminate [CM503008]: Call(19): Call is terminated
    00:58:01.171 CallCtrl::eek:nIncomingCall [CM502001]: Source info: From: 19; To: "3CXPhone"[sip:103@76.252.36.155:5060];tag=6b656251[sip:108@76.252.36.155:5060]
    00:58:01.171 CallCtrl::eek:nIncomingCall [CM503012]: Call(19): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 108@76.252.36.155:5060 tid=2c108b69e876ad7b cseq=INVITE contact=103@192.168.1.101:5070 / 2 from(wire)
    00:58:00.765 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:108@76.252.36.155:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-b7506a309270b049-1--d87543-;rport=61544;received=74.130.52.134
    Max-Forwards: 70
    Contact: [sip:103@192.168.1.101:5070]
    To: [sip:108@76.252.36.155:5060]
    From: "3CXPhone"[sip:103@76.252.36.155:5060];tag=6b656251
    Call-ID: ZjU1ODk4MzNjMTM1MmQyODg1YzcxZGJkYmQ5MGQyYjc.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
    Supported: replaces
    User-Agent: 3CX Phone v0.1
    Content-Length: 0

    00:58:00.765 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 108@76.252.36.155:5060 tid=b7506a309270b049 cseq=INVITE contact=103@192.168.1.101:5070 / 1 from(wire)
    00:57:45.734 ExtnCfg::updateContact [CM504001]: Ext.103: new contact is registered. Contact(s): [sip:103@192.168.1.101:5070;rinstance=8f75814f1124d922/103]
    00:57:45.203 ExtnCfg::updateContact [CM504002]: Ext.103: a contact is unregistered. Contact(s): []
    00:57:30.453 Call::Terminate [CM503008]: Call(18): Call is terminated
    00:57:30.437 CallCtrl::eek:nIncomingCall [CM502001]: Source info: From: 18; To: "3CXPhone"[sip:103@76.252.36.155:5060];tag=4b21f950[sip:198@76.252.36.155:5060]
    00:57:30.437 CallCtrl::eek:nIncomingCall [CM503012]: Call(18): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 198@76.252.36.155:5060 tid=38227644404ba239 cseq=INVITE contact=103@192.168.1.101:5070 / 2 from(wire)
    00:57:29.906 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:198@76.252.36.155:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-1e305e46e24eb342-1--d87543-;rport=61544;received=74.130.52.134
    Max-Forwards: 70
    Contact: [sip:103@192.168.1.101:5070]
    To: [sip:198@76.252.36.155:5060]
    From: "3CXPhone"[sip:103@76.252.36.155:5060];tag=4b21f950
    Call-ID: NmI5NDAyMmE0MmRkZTFlMTQxODMxNDk4YWQ5Zjk2YTc.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
    Supported: replaces
    User-Agent: 3CX Phone v0.1
    Content-Length: 0

    00:57:29.906 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 198@76.252.36.155:5060 tid=1e305e46e24eb342 cseq=INVITE contact=103@192.168.1.101:5070 / 1 from(wire)
    00:57:06.312 ExtnCfg::updateContact [CM504001]: Ext.103: new contact is registered. Contact(s): [sip:103@192.168.1.101:5070;rinstance=fd054403cf4d830a/103]
    00:57:05.796 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
    00:56:52.312 Call::Terminate [CM503008]: Call(17): Call is terminated
    00:56:52.312 CallCtrl::eek:nIncomingCall [CM502001]: Source info: From: 17; To: "3CXPhone"[sip:100@76.252.36.155:5060];tag=4b116026[sip:108@76.252.36.155:5060]
    00:56:52.312 CallCtrl::eek:nIncomingCall [CM503012]: Call(17): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 108@76.252.36.155:5060 tid=19544a2396760858 cseq=INVITE contact=100@192.168.1.101:5070 / 2 from(wire)
    00:56:51.781 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:108@76.252.36.155:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-f66f3250480a3426-1--d87543-;rport=61544;received=74.130.52.134
    Max-Forwards: 70
    Contact: [sip:100@192.168.1.101:5070]
    To: [sip:108@76.252.36.155:5060]
    From: "3CXPhone"[sip:100@76.252.36.155:5060];tag=4b116026
    Call-ID: NTY2ZWE1OGUyM2UwNThmNDBjMTFlODNlNzc1MTE0OTQ.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
    Supported: replaces
    User-Agent: 3CX Phone v0.1
    Content-Length: 0

    00:56:51.781 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 108@76.252.36.155:5060 tid=f66f3250480a3426 cseq=INVITE contact=100@192.168.1.101:5070 / 1 from(wire)
    00:55:48.500 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:100@192.168.1.101:5070;rinstance=4a365f68d309847c/100]
    00:55:47.890 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
    00:55:46.781 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.2.2:5100;user=phone
    00:55:46.265 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    00:55:27.671 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:100@192.168.1.101:5070;rinstance=dc516c6589580671/100]
    00:55:27.000 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
    00:55:09.484 Call::Terminate [CM503008]: Call(16): Call is terminated
    00:55:09.468 CallCtrl::eek:nIncomingCall [CM502001]: Source info: From: 16; To: "3CXPhone"[sip:100@76.252.36.155:5060];tag=af258137[sip:198@76.252.36.155:5060]
    00:55:09.468 CallCtrl::eek:nIncomingCall [CM503012]: Call(16): Incoming call rejected, caller is unknown; msg=SipReq: INVITE 198@76.252.36.155:5060 tid=c93e38401a54b06f cseq=INVITE contact=100@192.168.1.101:5070 / 2 from(wire)
    00:55:08.953 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:198@76.252.36.155:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.101:5070;branch=z9hG4bK-d87543-97324708296b3364-1--d87543-;rport=61544;received=74.130.52.134
    Max-Forwards: 70
    Contact: [sip:100@192.168.1.101:5070]
    To: [sip:198@76.252.36.155:5060]
    From: "3CXPhone"[sip:100@76.252.36.155:5060];tag=af258137
    Call-ID: N2E2Y2VkN2I0NmRmNzM0ODBiNDVhZTQwNWU2YzA5MGQ.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, NOTIFY, REFER
    Supported: replaces
    User-Agent: 3CX Phone v0.1
    Content-Length: 0

    00:55:08.953 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 198@76.252.36.155:5060 tid=97324708296b3364 cseq=INVITE contact=100@192.168.1.101:5070 / 1 from(wire)
    00:52:38.593 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=419508 cseq=REGISTER contact=199@192.168.2.2:5071 / 8 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    00:52:38.296 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
    00:52:38.296 evt::CheckAuth::not_handled [CM302002]: Authentication failed due to unidentified source of: SipReq: REGISTER 192.168.2.2 tid=419508 cseq=REGISTER contact=199@192.168.2.2:5071 / 8 from(wire)
    00:52:20.625 ExtnCfg::updateContact [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:100@192.168.1.101:5070;rinstance=f079a64bc916a25b/100]
    00:47:34.593 ExtnCfg::updateContact [CM504001]: Ext.108: new contact is registered. Contact(s): [sip:108@127.0.0.1:5070;rinstance=6134ef4bfb48ff2c/108]
    00:47:34.484 ExtnCfg::updateContact [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
    00:45:46.187 FaxCfg::updateContact [CM504008]: Fax Service: registered as sip:888@3CXPhoneSystem with contact sip:888@192.168.2.2:5100;user=phone
    00:45:45.500 FaxCfg::updateContact [CM504010]: Fax Service: unregistered contact sip:888:5100;user=phone
    00:42:38.093 AuthMgr::eek:nAuthFailure [CM102001]: Authentication failed for SipReq: REGISTER 192.168.2.2 tid=409508 cseq=REGISTER contact=199@192.168.2.2:5071 / 7 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    00:42:37.796 printDetailedInfo [CM502001]: Source info: From: [sip:199@192.168.2.2];tag=3017; To: [sip:199@192.168.2.2]
     
  2. William400

    William400 Well-Known Member

    Joined:
    Aug 21, 2006
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    Hi

    Are you attempting to perform a normal registration (like on the LAN), or or you using the tunnel option?

    Since you are out of the LAN we recommend you use the Tunnel option. Please review the manual for the configuration of this feature.

    With a static IP and proper routing either option will work fine.
     
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  3. JClark28

    Joined:
    Feb 25, 2008
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    WOW, quick response, and at 4 in the morning. THanks. Yes I am trying to register from outsite the lan. I will review the manual in regards to the tunneling option. I was actually in the middle of going over the manual, but haven't got to the tunneling yet. Are you saying that even without using the tunneling that if I was using the correct IP address and have all ports forwarded that there is really nothing else that should create an issue with the phones communicating back and forth??
     
  4. William400

    William400 Well-Known Member

    Joined:
    Aug 21, 2006
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    Hi

    If properly configured, you can use the Tunnel using just one TCP port 5090.

    If you have STATIC port routing of 5090 to the PABX you should not have an issues, as long as your ISP provided IP does not change during the registration period / call progress.
     
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