Solved 3CX iphone client not working on using cell network

Discussion in 'iOS' started by chown, Dec 8, 2016.

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  1. chown

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    Phone Model: iPhone
    Generation: 5S
    Firmware Version: 10.1.1 (14B100)
    Jailbreak: NO
    Cydia Installed: NO
    3CX Firmware Version: 15.2.2.103


    It works fine when I'm on wifi on the same network as the 3CX server. As soon as I shut off wifi and goes to LTE service the 3CX client keeps trying to connect, then timeouts, then back to connecting. It worked fine a month ago. Not sure exactly when it stopped working, with the 3CX client update and the iOS update being faily close in time.
     
  2. andreasc

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    Hi there,

    Try to reprovision your client if this will not help , from the management console run the Firewall checker.
    Let us know the results.
     
  3. scooper3764

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    I am having the same issue. I have an iPhone 6S+ and when on LTE, my status works fine, showing available. But the phone shows not registered. Also, when I dial from an inside phone to this remote extension, the call is received on the iPhone, but the call won't connect when answered and just keeps ringing on the inside phone.
     
  4. chown

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    Hey. Just letting you know its working now. Not sure what changed cause I didn't change anything. Weird??
     
  5. willieaames

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    Thanks, This is helpful
     
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