Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

3CX licence Expired

Discussion in '3CX Phone System - General' started by Ross.Richter, Feb 1, 2013.

Thread Status:
Not open for further replies.
  1. Ross.Richter

    Joined:
    Feb 1, 2013
    Messages:
    1
    Likes Received:
    0
    Hi all,

    Im having an issue really with 5 phones all setup in a ring group,
    3 of them ring when all used to ring,
    if i de-register the working two the other extensions that didn't ring then do.
    I've even registered the other 2 phones to the working extensions base stations with the exact same result.
    the Licence for the 3CX Server has expired..

    would this have any effect on the amount of extensions that can now ring simultaneously?
     
  2. 3CXfoxhallsolutions

    3CXfoxhallsolutions New Member

    Joined:
    Sep 8, 2012
    Messages:
    211
    Likes Received:
    0
    It is not the 3CX license that expires, it is the Upgrade Insurance [UI] that expires. This means that you cannot apply upgrades to the system after UI expiry ... it's effectively frozen. This also means that you also can't download new 3CX software versions and apply that license to the system ...

    However, all of the functionality you have should remain intact after UI expiry ...
    Can you tell us what 3CX version you are running, and if you have done any software upgrades or reloads after UI expiry???
    Also - check the licensing page in 3CX and confirm that it is still showing that the system is licensed??
    And finally - what phones are you using?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. jpillow

    jpillow Well-Known Member

    Joined:
    Jun 20, 2011
    Messages:
    1,342
    Likes Received:
    0
    In v11 ring groups do not work on the free version so if you have v10, v9 etc.... And UI expired and you upgraded to v11 youd be stuck using the free version ie no ring groups. Or if you were already using a free version and just wanted to upgrade youd loose the ring groups and what ever other features were available free in v10 or whatever prior version you were using etc.... Pleaser give a bit more informaiton on whavt version yuo have and license and the exact upgrade you attempted to make.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.