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3CX Log in Error Message

Discussion in '3CX Phone System - General' started by Divyesh, Apr 25, 2017.

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  1. Divyesh

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    Hi,

    After restarting the server and logging in with admin credentials, I get the following error message. Has anyone encountered this before?
    In house server on v12.0.4.1311.996

    Thanks.


    3cx error.jpg
     
  2. GiannosC_3CX

    GiannosC_3CX Guest

    Hi Divyesh,

    Did you try editing the extension or going to Settings/Phones Provisioning? This error is due to older service pack from which the system was updated. To solve this issue you need to take a full back up of your system, then uninstalled, install latest exe from website here https://www.3cx.com/downloads/3CXPhoneSystem12.exe

    I would also recommend upgrading to v15 which addressed all those issues.
     
  3. Divyesh

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    I've not tried editing anything along those lines. Its on SP6 as far as i'm aware.
     
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