I have a 3rd party IVR that I’m using with a built in ACD; it’s a two server setup. I have setup each server with its own extension registered and logged into the queue. I have a total of 96 lines from my provider. When I point the incoming extensions to one of the IVR servers I can get up to 96 simultaneous calls. What I need to do is load balances the calls between the two servers, so I setup a call Queue. When the first call comes in it connects to the first server. When the second call comes in it connects to the second server. The issue comes into play when the 3rd and all other call comes in, instead of connecting to any one of the two servers it seats on hold on the 3CX box till one of the IVR servers becomes available.