Solved 3CX Management Registration - Stuck Page

Discussion in 'Windows' started by Help Desk, Jan 17, 2017.

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  1. Help Desk

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    Hello,

    We just updated our 3CX Management Console to the latest version (15.0.60903.0) and we can no longer access any of the features/settings as we're prompted with a Registration page we can't get out of nor complete.

    Is there an issue with the 3CX Registration server?

    Here's a picture of the page we're stuck on: http://i.imgur.com/tAJLudY.png (also attached)

    Clicking Finish does nothing, not even a spinning circle. We've tried Firefox, Chrome, IE, and Edge; all are ate the latest versions of each.
     

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  2. Help Desk

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    Disregard.

    It looks like an issue with the Javascript on the page.

    Here was the first line output from IE:
    TypeError: Unable to get property 'CountryCode' of undefined or null reference

    However, the Timezone setting was defaulted at "Leave Unchanged". Once I set it to "United States (+1)", I was able to successfully register.

    This would be a nice feature request/bug fix in the next Management release.
     
  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Glad to hear the issue is resolved and thank you for sharing your solution
     
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