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Solved 3CX Management Registration - Stuck Page

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Jan 17, 2017
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Hello,

We just updated our 3CX Management Console to the latest version (15.0.60903.0) and we can no longer access any of the features/settings as we're prompted with a Registration page we can't get out of nor complete.

Is there an issue with the 3CX Registration server?

Here's a picture of the page we're stuck on: http://i.imgur.com/tAJLudY.png (also attached)

Clicking Finish does nothing, not even a spinning circle. We've tried Firefox, Chrome, IE, and Edge; all are ate the latest versions of each.
 

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  • 3cx_RegIssue.png
    3cx_RegIssue.png
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Disregard.

It looks like an issue with the Javascript on the page.

Here was the first line output from IE:
TypeError: Unable to get property 'CountryCode' of undefined or null reference

However, the Timezone setting was defaulted at "Leave Unchanged". Once I set it to "United States (+1)", I was able to successfully register.

This would be a nice feature request/bug fix in the next Management release.
 
Glad to hear the issue is resolved and thank you for sharing your solution
 
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