3CX Myphone Presence information

Discussion in '3CX Phone System - General' started by chillisoft, Oct 15, 2013.

Thread Status:
Not open for further replies.
  1. chillisoft

    Joined:
    Oct 1, 2012
    Messages:
    3
    Likes Received:
    0
    Hi,

    My presence information dashboard is no longer showing my queues so I can't login or out.

    I've reinstalled but this does not seem to make any difference.

    Was working and then gone.
     
  2. AndreasP_3CX

    AndreasP_3CX New Member
    3CX Support

    Joined:
    Feb 15, 2013
    Messages:
    196
    Likes Received:
    2
    Hi chilisoft,
    please make sure that your extension is either set as an agent of a queue or a queue manager if you want to see queues. Also make sure that you have 3CX Phone System 12 Pro to be able to log in and out of queues from the Presence Screen. If you problems persist please email me with images of your presence screen, Queue settings and Licence info so we can check why the problem persists.

    Best Regards
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.