3CX Myphone (Silverlight)

Discussion in '3CX Phone System - General' started by Anonymous, Oct 14, 2013.

Thread Status:
Not open for further replies.
  1. Anonymous

    Anonymous Guest

    Good afternoon,

    We have an issue where our Silverlight and the web version of Myphone are not keeping up and in some cases not reflected missed, received or placed calls. I have cleared the cache in Silverlight and in IE9, but the problem still persists. Is there a fix to this?

    Thanks,
    Byron
     
  2. snowsam

    Joined:
    May 26, 2011
    Messages:
    79
    Likes Received:
    0
    The Silverlight based MyPhone only got to live for the v11.x version of 3CX. V12 it is replaced with a whole different product.

    Therefore, if you are running the latest version of v11, that is as good as it got. If you opened a support case I would fully expect that support would tell you to go to V12. Personally we have been holding off on v12 due to not all the features we enjoy in v11 MyPhone being available. Read the other threads and have your eyes wide open before making the decision on when to upgrade.
     
  3. bardissi

    bardissi Member

    Joined:
    Jan 31, 2012
    Messages:
    318
    Likes Received:
    0
    Agreed on V11 and holding off on V12.

    Try IE in compatibility mode to see if that resolves the issue.
     
  4. AIHitsupport

    Joined:
    Oct 18, 2013
    Messages:
    1
    Likes Received:
    0
    Awesome! Thanks for the info!!
     
  5. jcasares

    Joined:
    Dec 5, 2009
    Messages:
    92
    Likes Received:
    0
    Yes, holding off still seems a wise choice for now.
    Let's see if another SP or a 12.x release helps bringing back all the features and usability we lost.
     
  6. taurusgd

    Joined:
    Oct 5, 2010
    Messages:
    17
    Likes Received:
    0
    We upgraded to v12 and after a week...downgraded back to version 11 as like the other person said....lost too many myphone features.

    So we may not be doing anymore upgrades if a similar interface as ver 11 had doesn't re-appear
     
Thread Status:
Not open for further replies.