Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

3CX Newbie: 3CX Extension is on a call with CM_Barge_In

Discussion in '3CX Phone System - General' started by iamvexedmore, Jul 24, 2013.

Thread Status:
Not open for further replies.
  1. iamvexedmore

    Joined:
    Jul 24, 2013
    Messages:
    1
    Likes Received:
    0
    Hello, good day,

    I am new to this forum and new to the 3CX technical world, so I hope you'd all be patient with me.

    One of our remote 3CX extensions is stuck in a call -- from 3CX MyPhone that extension shows to be in a call with itself, and on the 3CX system it shows that the extension is on a call with cm_barge_in. Tried to Google "cm_barge_in" and it provided a link for a website called "system-tray-cleaner" that looked very doubtful to follow. I have searched the forums here but most that I found has issues like this with an actual handset. We use Hamachi to connect to the network.

    I work remotely too, and our main office is in Dallas and I'm in Asia.

    Please advise on what steps I will need to take to resolve this. Thank you very much.
     
Thread Status:
Not open for further replies.