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- Feb 16, 2014
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Hi
I seem to have encountered a fairly serious issue using 3CX on Hyper-V in Windows Server 2012, when implementing a replica of the 3CX (v12) VM. Upon performing a Planned Failover of the VM, the replica's 3CX server reverts to the free edition. If I go to the Active license page on the Management Console, I get an error "Unexpected error: Error license License:50 System: 0". The same error appears in the System Activity log on startup:
16-Feb-2014 11:38:48.144 [CM501002]: Version: 12.0.33463.0
16-Feb-2014 11:38:48.144 [CM501001]: Start 3CX PhoneSystem Call Manager
16-Feb-2014 11:38:48.144 [CM501010]: License Info: Load Failed - Error licence Licence: 50 System: 0
16-Feb-2014 11:38:47.960 [CM501007]: *** Started Calls Controller thread ***
The license box is greyed out so I cannot re-enter the license key to re-activate 3CX on the replica.
Please advise as to how at least to manually get 3CX running on the replica!
I seem to have encountered a fairly serious issue using 3CX on Hyper-V in Windows Server 2012, when implementing a replica of the 3CX (v12) VM. Upon performing a Planned Failover of the VM, the replica's 3CX server reverts to the free edition. If I go to the Active license page on the Management Console, I get an error "Unexpected error: Error license License:50 System: 0". The same error appears in the System Activity log on startup:
16-Feb-2014 11:38:48.144 [CM501002]: Version: 12.0.33463.0
16-Feb-2014 11:38:48.144 [CM501001]: Start 3CX PhoneSystem Call Manager
16-Feb-2014 11:38:48.144 [CM501010]: License Info: Load Failed - Error licence Licence: 50 System: 0
16-Feb-2014 11:38:47.960 [CM501007]: *** Started Calls Controller thread ***
The license box is greyed out so I cannot re-enter the license key to re-activate 3CX on the replica.
Please advise as to how at least to manually get 3CX running on the replica!