3CX on XenDesktop

Discussion in '3CX Phone System - General' started by SeekAnAnswer, Sep 28, 2012.

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  1. SeekAnAnswer

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    Good Morning

    I have a problem with 3CX MyPhone Software local installed on machines.
    In our company we most use normal Windows 7 PCs with the software. They work very well. Now we are changing some of the PCs to XenDesktop.

    The Problem is now: I can install the Software the normal way on the virtual PC but if i logout and login again, the Program gives an error message like "There is a communication problem between this computer and the server.... reinstall the software". When i reinstall the Programm, all works fine until i logout (or restart computer) and login again. The same error appears.

    My Problem is that i not can teach the users to reinstall this software every mornig ;-))

    Thanks for help!
     
  2. 3CXfoxhallsolutions

    3CXfoxhallsolutions New Member

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    I saw this issue with Windows 7 PC's that had roaming profiles off a Small Business Server. The MyPhone app' stayed operational as long as the user didn't log-off and log-on again.

    I requested 3CX support regarding this and was told that this problem exists due to a 'Microsoft' compatibility issue with themselves ... apparently Silverlight and Roaming Profiles don't quite gel!

    I don't know if that's relevant, but it may help!
     
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