3CX Outlook plugin

Discussion in 'Windows' started by maxmino, Jan 4, 2016.

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  1. maxmino

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    Hello,
    after the upgrade from version 12.5 to 14 SP2 the outlook plugin has stopped working.
    When I click on the contact in the Outlook pane, nothing occurs.
    In the log (3CXPhoneForWindows.log) I can see this error:

    [04.01.2016 15:41:52.080][4] Pro only 3CXWin8Phone, Version=14.0.47020.0, Culture=neutral, PublicKeyToken=null
    [04.01.2016 15:41:52.080][4] Error occurred when trying to initiate call in plugin handler
    [04.01.2016 15:41:52.081][4] System.InvalidOperationException: Function call is not allowed
    in _3CXWin8Phone.CallHandler.Prologue(Assembly callingAssembly)
    in _3CXWin8Phone.CallHandler.MakeCallAction(Assembly callingAssembly, Action action)

    Can you help me ?

    Best regards,

    Massimo
     
  2. craigreilly

    craigreilly Well-Known Member

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    Did you install the latest plugin?
    http://www.3cx.com/docs/microsoft-outlook/ -> http://downloads.3cx.com/downloads/3CXPlugins.exe
     
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  3. maxmino

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    Yes,
    I've installed the version dowloaded today: 3CXPlugins_14.0.882.859

    Best regards

    Massimo
     
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